Shipping and delivery
After placing your order, we ensure careful packaging and fast shipping. You will receive a confirmation email with tracking information. Questions? Our team is happy to help!
Delivery Time:
- Netherlands: 1-2 business days
- Europe: 3-4 business days
- Other countries: 4-5 business days
Shipping Costs:
- Netherlands and Germany: €4
- Europe: €6
- Other countries: €12
- Free shipping for orders above €50
Returns:
Would you like to return a product? Returns are free within 14 days of receiving your order.
Please note the following conditions:
- Cosmetic items (such as creams, makeup, lotions, gels, and shampoos) must not have been used for hygiene reasons. Our quality team inspects all returned products. If the product has been used, we regret that we cannot issue a refund.
- To return a product, please get in touch with us at [email protected].
Tips for Returns:
- Please always ask for a shipping receipt from your shipping provider.
- Open the shipping box and original packaging carefully to reuse it for a possible return.